For any questions concerning of pearl jewelry at our store please be at ease to contact us. As regarding to return, we adapt 30-dayreturn policy for normal problems such as signs of wear, spots and so on; we do not accept return for any artificial problems. For wholesale pearl jewelry, once we accept your return, new ones will be sent to you for free. For inquiries about our pearl jewelry or existing orders, please contact us through live help or dail our direct line.